Terms of Service

1. Acceptance of Terms & Service Scope

These Terms of Service (“Terms”) govern your access to and use of the digital streaming media gateway provided by FluxMedia4K (“we”, “us”, or “our”) through the website fluxmedia4k.com. By requesting a trial, subscribing to any paid plan, or accessing our servers, you agree to be bound by these Terms in full.

If you do not agree with any part of these Terms, you must not access or use our services.

2. 24-Hour Free Trial Policy

To help you verify channel availability, stream stability, and application compatibility before making any financial commitment, we offer a dedicated 24-hour IPTV free trial under the following strict conditions:

• One Trial Per Household: Each customer, IP network, and household is entitled to exactly one 24-hour free trial. Repeated trial requests using alternate email addresses or phone numbers will be automatically declined.
• Single Active Connection: Trial credentials permit strictly one (1) concurrent device stream. Running the trial simultaneously on multiple devices will result in automatic session termination.
• No Financial Obligation: No credit card or payment information is required to activate a trial. Trial accounts automatically expire after 24 hours without recurring billing or automatic conversion.
• Fair Usage: Trials are intended for personal evaluation only and may not be used for commercial monitoring, restreaming, or network testing.

3. Paid Subscriptions & Single-Stream Rule

Subscriptions are available on 1-month, 6-month, and 12-month terms in British Pounds (GBP), US Dollars (USD), and Canadian Dollars (CAD) as detailed on our Pricing page.

4. Hardware, Software & Network Requirements

You are solely responsible for ensuring you possess compatible streaming hardware and an adequate internet connection:

• Compatible Devices: Amazon Fire TV Stick, Android TV / Google TV boxes, Smart TVs running IPTV apps, Apple TV, iOS, macOS, Windows, and MAG/Formuler STBs. Setup instructions are detailed in our Setup Guides Hub.
• Internet Bandwidth: A stable downstream bandwidth of at least 15 Mbps is required for Full HD (1080p) streams, and at least 30 Mbps is recommended for 4K Ultra HD streams. We strongly advise Ethernet wired connections or 5 GHz Wi-Fi.
• ISP Throttling & VPNs: Certain Internet Service Providers enforce automated traffic filtering during peak live sports broadcasts. If your ISP throttles streaming traffic, you may need to use a compatible VPN service to restore full line speed.

5. Service Uptime, Maintenance & Updates

Our infrastructure utilizes distributed Anti-Freeze v2.0 European and North American CDN nodes with automatic load balancing. While we target 99.9% uptime, we do not guarantee uninterrupted or error-free transmission. Routine server maintenance, software patching, and bouquet updates are performed periodically, typically during off-peak hours.

6. Intellectual Property & Digital Millennium Copyright Act (DMCA)

FluxMedia4K acts as a network routing and media gateway service. We respect copyright laws and the intellectual property of content owners. For inquiries regarding digital rights or to submit a notice of claimed infringement, refer to our comprehensive DMCA Policy.

7. Cancellation & Refunds

We provide a 24-hour free trial prior to purchase to ensure full customer satisfaction. In addition, paid purchases are backed by our 7-Day Money-Back Guarantee subject to the terms set out in our Refund Policy.

8. Limitation of Liability & Governing Law

To the maximum extent permitted by applicable law, FluxMedia4K and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to, use of, or inability to use the service.

These Terms shall be interpreted and governed in accordance with the laws of England and Wales, without regard to conflict of law provisions, subject to mandatory statutory consumer protection rights in your country of residence (United Kingdom, United States, or Canada).

9. Contact & Entity Information